Q. Is my information confidential?
I work with an online service called SIMPLE PRACTICE. Through this HIPAA-compliant portal, you will fill out and e-sign all of the preliminary documentation including an intake questionnaire, privacy policy and my practice information. All notes, demographic information, and billing are protected.
Q. What if I need to cancel?
I require 24-hour notice if you cannot make your appointment. Cancellations, reschedules or no shows within 24 hours will be charged the full fee for appointments.
Q. How will I be billed?
Payment is due after each appointment. Through the online service, SIMPLE PRACTICE, clients can elect to receive superbills or invoices automatically emailed to them on a monthly basis.
Q. What type of payments do you accept?
I accept all major credit cards for payment, and offer an autopay enrollment service. I also accept check or cash, due at the end of each session.
Q. Do you accept insurance?
I do not accept insurance, but provide automated superbills and invoices should your insurance company reimburse for out of network providers.
Q. How will we set up appointments?
I communicate with clients through text, email or by phone.
Q. Do you only meet with clients in person?
Throughout the COVID-19 pandemic I have utilized Telehealth for all client meetings. I expect to return to the office fall 2021, but will continue to offer telecommunication for clients who request to remain remote or for cases of inclement weather.
Q. What if I have an emergency?
In the case of emergency and/or safety concerns, please report to your closest emergency room or call 911.